General

DO I NEED TO CREATE A CARLA ZARA ACCOUNT TO PURCHASE?

You can browse on our website and add items to your cart without creating an account, once you have made your purchase you have the option to create an account by providing an email address and creating a password.  This will speed up the process with any future orders by pre-filling all your details.  Or you have the option to create an account straight away by clicking on the ''create account'' tab.

 

HOW DO I BUY?

  • Go to the catalogue page
  • Select the style and your size and click on the cart icon
  • Once your ready to pay, click on the cart icon and this will show all the products you have added
  • Proceed to checkout
  • Select your delivery option and fill in all your delivery, billing addresses and payment details.
  • Confirmation of your order will appear on screen
  • Confirmation of order, shipping and tracking information will be sent to your email you provided.

 

MY CONTACT DETAILS HAVE CHANGED, HOW CAN I AMEND THIS?

To update your personal details, login to your account and amend the relevant sections

 

WHAT ARE BROWSER COOKIES AND WHY DO I NEED THEM?

You are viewing this page in an application called a web browser. Most likely it is Chrome, Safari, Internet Explorer or Firefox.

When you click from one page to another on this site, carlazara.com needs to keep track of you. For example, if you add something to your cart and then click to another page, we must remember that the item is in your cart. Carlazara.com tells your web browser to store a small bit of information to track your shopping progress, and this is called a "cookie".

It is possible to disable all cookies from being stored on your computer or device. Some people do this out of privacy concerns because they don't want the websites they are visiting to know that they also visited the day before. But this also means that the website they are visiting can't remember that you logged in, or that you added something to your cart.

In simple terms, if you disable cookies in your browser, most of carlazara.com will be broken for you.

It is important to note that we at carlazara.com can't access any information about any other sites that you have visited, whether cookies are enabled or disabled. We can only store and retrieve what you have done on our site, and we only use this information to make using carlazara.com as easy as possible. We don't share any information about you with any other company.

 

HOW OFTEN DO YOU RECEIVE NEW PRODUCT?

We are always looking for great new products to add to our range, subscribe to our newsletter

http://eepurl.com/9QawT to see whats new or click here to view our latest products. 

 

DO YO HAVE A NEWSLETTER?

Yes we do, you can sign up to it here. Don't worry, we will guard your details with our lives and we will never spam you and you can easily unsubscribe at any stage.

 

WHERE ELSE CAN WE SEE WHATS HAPPENING AT CARLAZARA.COM?

You can take a peek at what we are up to by following us on: