DO I NEED TO CREATE A CARLA ZARA ACCOUNT TO PURCHASE?
You can browse on our website and add items to your cart without creating an account, once you have made your purchase you have the option to create an account by providing an email address and creating a password. This will speed up the process with any future orders by pre-filling all your details. Or you have the option to create an account straight away by clicking on the ''create account'' tab.
MY CONTACT DETAILS HAVE CHANGED, HOW CAN I AMEND THIS?
To update your personal details, login to your account and the following can be amended:
- Delivery address
- Phone number
To edit your email address please fill out the form on the contact page and let carlazara.com know what email address you would like to change your account to. We will send an email to both email addresses once this has been updated.
I HAVE FORGOTTEN MY PASSWORD, HELP PLEASE?
If you can't remember your password, just go to the log in page and click “Forgot password?” Enter your email address and we'll email you a link to reset it. Sorted!